Frequently asked questions


We try and answer questions regarding our products and services and provide useful resources where possible. For more information please contact our office.

A Masterkey system allows control of access to different rooms/areas of a home, business, or building.

Did you know that you might need only one key for all the locks in your house or business.
Locks of the same manufacture can usually be keyed alike. This means replacing your bunch of keys with a single key.

Master keying can enable two different and distinct keys to open one lock.

Master keying regulates access to specific zones while having one master key that accesses all zones.
Yes we are able to cut the latest electronic car keys including remote keys and it is always a good idea to have a spare.

At Jacksons Security we can help you with all of your automotive lock and key needs. Whether it’s unlocking your car after hours, removing a broken key from your door lock, or producing new keys for the latest model cars.

All of our shops have the newest key cutting and transponder duplicating machines. We can copy most transponder keys for less than the dealer, and can duplicate most models of Holden Commodore keys and button remote heads. Come in to any of our locations and we will perform a free test on your key to see if we can make copies for you. .
We are able to cut and programme keys to your car; we have the latest technology and skills to enable to complete such tasks.
We offer a complete solution, we are able to supply, install, service and maintain all products that we sell. We are state wide and travel from the north to the south.
Home and Business burglar and intruder alarm systems for premises big and small. We can provide monitored solutions, Wired or Wireless solutions and CCTV installation.
Most alarm installs take between 4-6 hours. So if we start at 8am, we will usually be done by lunch time.
Is a service to remotely monitor an alarm system, so when they are activated the appropriate action can be taken.

Jacksons can provide 24/7 monitoring of you alarm system to keep you informed of incidents weather you are home or out.

Jacksons can also provide security patrols and supervisory services.
Your alarm when triggered will make a deafening sound for around 10 minutes.

If installed a light will flash on the front of your premises.

If monitored, a signal is sent to the Jackson alarm monitoring centre and depending upon arrangements a range of actions can be taken, from a phone call or SMS message on your mobile to the dispatch of a security patrol to your premises to investigate.
In a wired system, the sensors communicate with the control panel via cables.
The wireless system’s sensors communicate wirelessly and uses ultra-long lasting batteries (usually 5 years).

For single storey homes where there is a roof cavity, we will be recommending a wired system. The wired system’s cables will run along the roof space.

For homes without a roof space or non-pre-wired double storey homes, we recommend a wireless system as in most cases this is the only way we can install sensors without the wires running along the wall/ceilings. The wireless sensors are very reliable and have a range of up to 100m.
CCTV (closed-circuit television) is a TV system in which signals are not publicly distributed but are monitored, primarily for surveillance and security purposes.

CCTV relies on strategic placement of cameras, and observation of the camera's input on monitors somewhere.
Absolutely we have the solution to your problem please call before the NBN is connected to your property to insure you remain protected.
Access control systems let authorized employees get in and out of various rooms in your business while keeping sensitive or proprietary information out of the wrong hands.

These types of systems can actually be quite simple, with a keypad entry mechanism for one single door, or a large networked system that involves swipe or access cards throughout your business location.

If we haven't answered your questions, feel free to reach out to one of our specialised consultants who will be able to answer any further questions.

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